Cancellation & No Show Policy

Cancellations and rescheduling require a minimum of 48 hours' notice. Cancellations or rescheduling made with less than 48 hours' notice will incur a fee equal to 50% of the scheduled service price. An appointment is deemed a no-show if the client fails to arrive and has not provided notice. Clients who no-show will also be charged 50% of the service price, and future appointments may require prepayment. Continued no-shows may lead to the suspension of booking privileges with The Ritual by Christy. *All appointments have to be reserved with a valid credit card.

Membership & Gift Card Policy Terms

All sales are final.

All membership payments and online gift card purchases made through The Ritual by Christy | Skincare & Wellness are non-refundable, except as required by applicable law.

Memberships: Membership payments are non-refundable. Memberships are subject to the terms and conditions agreed upon at enrollment, including applicable cancellation and notice requirements.

Gift Cards: Gift card purchases are final and non-refundable, except as required by law. Gift cards may be redeemed for eligible services at The Ritual by Christy. Gift cards cannot be used to purchase additional gift cards and are not redeemable for cash, except where required by California law.

By completing a purchase, you acknowledge and agree to these terms.

Thank you for supporting The Ritual by Christy.