Privacy Policy

The Ritual by Christy | Skincare & Wellness
Effective Date: October 16, 2026

At The Ritual by Christy | Skincare & Wellness, we value your trust and respect your privacy. We are committed to handling your personal information responsibly and maintaining the confidentiality of information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, book appointments, complete client intake forms, or purchase services, memberships, and gift cards.

1. Information We Collect

Depending on how you interact with our business, we may collect the following information:

Website Contact Form

When you submit a message through our Squarespace website, we collect the information you provide, which may include:

  • Your name

  • Email address

  • Phone number

  • The contents of your message

Contact form submissions are delivered to our business email so we can review and respond to your inquiry.

Appointments and Client Records

When you schedule services through Vagaro, we may receive information including:

  • Your name and contact details

  • Appointment dates and service selections

  • Appointment history and preferences

  • Client communications and treatment notes

Client Intake and Skincare Information

Our Vagaro client intake forms may request information relevant to your skincare treatment, including skin concerns, allergies, sensitivities, medications, relevant health history, and other information you choose to provide.

This information helps us assess treatment suitability, personalize services, and maintain appropriate client records.

Memberships, Gift Cards, and Purchases

When you purchase a membership, gift card, or service through Vagaro, transaction information may be collected and processed by Vagaro and its payment service providers.

We may receive purchase details and transaction records necessary to manage your purchases. Payment card information is handled through the applicable payment processing services.

Website Usage Information

Our Squarespace website may automatically collect technical information, including IP addresses, browser and device information, pages visited, and website interactions through cookies and similar technologies.

2. How We Use Your Information

We use personal information to:

  • Respond to messages and questions submitted through our website.

  • Schedule, confirm, and manage appointments.

  • Provide personalized skincare treatments.

  • Review client intake information and maintain treatment records.

  • Process and manage purchases, memberships, and gift cards.

  • Send appointment reminders, receipts, and service-related communications.

  • Maintain and improve our website and client experience.

  • Comply with applicable legal and business recordkeeping obligations.

  • Send marketing communications when appropriate consent has been obtained.

We do not automatically add individuals who submit a website inquiry to a promotional mailing list.

3. Squarespace Website and Contact Form

Our website, TheRitualByChristy.com, is hosted by Squarespace.

When you submit our website contact form, Squarespace processes the information necessary to deliver your submission to our business email.

We use the information you provide to respond to your inquiry and communicate with you about the services you have requested information about.

Please do not include sensitive medical or health information in the general website contact form. Relevant skincare and health information should be provided through our designated client intake process.

For additional information about Squarespace’s privacy practices, please visit:

https://www.squarespace.com/privacy

4. Vagaro Booking, Intake Forms, and Purchases

Our website contains links to Vagaro, a third-party platform used for:

  • Online appointment scheduling

  • Client contact information and profiles

  • Client intake and consultation forms

  • Membership management

  • Gift card purchases

  • Payment processing and transaction records

  • Appointment confirmations and related communications

When you follow a link from our website to Vagaro, you interact with Vagaro’s platform.

Information submitted through Vagaro may be processed and stored by Vagaro and its service providers. Relevant client information may also be accessible to The Ritual by Christy for scheduling, treatment planning, customer service, and business recordkeeping.

We use client intake information to help provide appropriate, personalized skincare services.

For additional information, please review Vagaro’s privacy policy:

https://www.vagaro.com/pro/privacy

5. Confidentiality of Client Information

We recognize that skincare consultations may involve personal and sensitive information.

Information concerning your skin, allergies, health history, and treatment preferences is used for skincare-related purposes and is treated confidentially.

We limit access to client information according to our business needs and take reasonable precautions to protect it.

We do not disclose client consultation information for unrelated marketing purposes without appropriate authorization.

6. Cookies, Analytics, and Online Tracking

Our Squarespace website uses cookies and similar technologies to support website functionality and may use analytics cookies to understand website traffic and visitor activity.

These technologies may collect information about your browser, device, IP address, pages visited, and interactions with our website.

You may be able to control certain cookies through your browser settings or the privacy controls available on our website.

Third-party providers or integrations may also collect information about website activity, depending on the services and features enabled.

Do Not Track: Browser-based Do Not Track signals are not universally supported. Our website’s response to these signals depends on the Squarespace settings and third-party technologies in use. Visitors can use available cookie controls and browser privacy settings to manage certain tracking activities.

For additional information, visit:

https://www.squarespace.com/cookie-policy

7. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These providers may include:

  • Squarespace, for website hosting and contact form processing.

  • Vagaro, for booking, intake forms, memberships, gift cards, and payments.

  • Email and communication providers, for responding to inquiries and sending service-related messages.

  • Payment processors, for processing purchases and transactions.

  • Professional advisers or authorities when disclosure is required or permitted by law.

We do not sell customer contact lists or client skincare records.

8. Marketing Communications

If you choose to receive promotional communications, we may send information about services, studio updates, and special offerings.

You may opt out of promotional emails using the unsubscribe instructions provided or by contacting us directly.

You may continue to receive necessary appointment confirmations, receipts, and other transactional communications.

9. Information Security and Retention

We take reasonable steps to safeguard personal information and rely on appropriate security measures provided by our website, booking, email, and payment service providers.

However, no electronic storage or transmission method is completely secure.

We retain personal information for as long as reasonably necessary to provide services, manage our business, maintain appropriate records, and comply with applicable legal requirements.

10. Your Privacy Choices

You may contact us to ask about personal information we maintain concerning you or to request a correction or deletion.

We will review requests and respond in accordance with applicable law. Some information may need to be retained for legitimate business, transaction, or legal recordkeeping purposes.

You may also contact us to update your communication preferences.

11. Third-Party Websites

Our website may link to third-party websites and services, including Vagaro and social media platforms.

Once you leave our website, the privacy practices of those third-party services apply. We encourage you to review their respective privacy policies.

12. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website without appropriate parental or guardian authorization.

Services for minors, where offered, may require parental or guardian consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updates will be posted on this page with a revised effective date. Material changes may also be communicated through additional notices when appropriate.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

The Ritual by Christy | Skincare & Wellness
3211 Crow Canyon Place, Suite J, #43
San Ramon, CA 94583

Email: hello@theritualbychristy.com
Phone: (925) 590-5144
Website: TheRitualByChristy.com